Meet the Fastest Way to Automate Your CX and Support
Streamline your entire support ticket lifecycle, from ticket creation to resolution. Securely automate your customer onboarding processes, such as account setup, document collection, and product configuration. Enable your chatbots to execute simple and complex tasks, workflows and actions, all under one roof.
We’re not just saying that, either.
Our smart automation makes customer experience and customer support better, easier and more secure than ever.
Taking the Sting Out of Your Pain (Points)
Here are some of the top problems Wrk solves:
Works with Tools You Are Familiar With
Whether you’re working in modern platforms or older systems, Wrk makes automation accessible — without disrupting your current tech stack.
Companies & Business Pros All Over the World Automate their Work with Wrk.
How Wrk Makes Customer Experience and Support Better
Customer Insights and Data-Driven Personalization
Wrk can collect and analyze customer data across multiple touchpoints, enabling businesses to deliver more personalized customer service. This not only enhances support interactions but also boosts cross-selling and upselling opportunities based on customer preferences, leading to a more personalized and value-driven customer experience.
Automated Problem Solving
With Wrk's AI Actions, your AI chatbots are now capable of autonomously resolving a wide variety of customer issues without human intervention. For example, a user might want to crawl a website page, fill a form on a website, get company details from Apollo, get company filings from the SEC, get press releases based on search term, send a message on LinkedIn, or even extract receipt item data and add them to Float Financial, match all invoices & purchase orders in QuickBooks, etc. All of these are now possible by adding Wrk's AI Actions to your chatbot.
Automated Document Collection and Validation
When applicants submit documents (e.g., transcripts, identity proof), Wrk can be used to ensure that all required documents are submitted correctly. Wrk can also verify that uploaded documents are in the correct format (PDF, JPG, etc.) and meet specific criteria (e.g., readable text, appropriate file size), preventing delays caused by incorrect or corrupted files. Finally, Wrk can automatically extract data from scanned documents, such as transcripts or certificates and then compare the extracted data against the applicant's submitted information to verify its accuracy with or without human/employee review.
Outcome-Based Pricing Model
Unlike competitors with rigid pricing models, our outcome-based pricing means you only pay for what you use. By automating routine administrative tasks like ticket management, customer onboarding and data entry, your team will save time, reduce expenses, and eliminate time-consuming manual processes. We're the budget-friendly option as you scale your automation.
Flexible, Hybrid Automation
Free your CX team from administrative burdens, allowing them to focus on what truly matters: delivering quality care. Wrk combines cutting-edge automation with a human-in-the-loop approach, providing flexibility where full automation falls short.
Rapid Deployment and Custom Workflows
Time is critical in CX. Wrk can implement automation quickly, often within days, without lengthy onboarding. Our Wrkflows integrate seamlessly into your existing systems, delivering quick ROI. Get ready to witness your practice’s outcome measures change drastically in mere days.
Tailored for SOC 2 and HIPAA Compliance
Unlike generic automation platforms, Wrk is built to serve CX's specific needs. All our solutions are HIPAA and SOC 2-compliant, ensuring data remains secure and accurate. This gives everyone peace of mind that their Wrkflow checks all the boxes. With complete compliance, you can achieve CX at its best.
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