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Wrk Action Library

  Update standard ticket details in Zendesk
API
Update the standard ticket fields within a Zendesk Ticket. Inputs: Zendesk ticket link, ticket type, subject, priority, etc. Outputs: None Outcomes: Success or no result
$0.005 / result
  Create comment on a ticket in Zendesk
API
Create a public or internal comment on a ticket in Zendesk. Inputs: Zendesk ticket link, public?, and ticket comment Outputs: None Outcomes: Success or no result
$0.005 / result
  Update ticket status in Zendesk
API
Update the status of an existing Zendesk ticket Inputs: Zendesk ticket link, and status Outputs: None Outcomes: Success or no result
$0.005 / result
  Search for tickets in Zendesk
API
Search for tickets in Zendesk Inputs: Zendesk instance link, search query, sort by, sort order, etc. Outputs: Number of tickets retrieved, and Zendesk ticket link Outcomes: Success or no result
$0.005 / result
  Retrieve ticket details from Zendesk
API
Retrieve the details of an existing Zendesk ticket. Use the fields to capture section to retrieve custom field details by providing the name of the custom field name as the field to capture. Replace special characters in field names with underscores when using fields to capture. Inputs: Zendesk ticket link, and fields to capture Outputs: Ticket ID, status, priority, type, etc. Outcomes: Success or no result
$0.005 / result
  Update custom ticket details in Zendesk
API
Update a custom field within a Zendesk Ticket. Inputs: Zendesk ticket link, custom field name, and custom field value Outputs: None Outcomes: Success or no result
$0.005 / result