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Customer Support

Customer Service Automation to Improve Satisfaction

Customer service automation through Wrk, is helping teams regain control over time. Our Wrkflows allow you to gather feedback, perform audits, and respond to customer support tickets more efficiently. Increase overall client satisfaction today.


Customer Support & Automation

In our Customer Support Hub, you can download our latest white paper to see how Wrk is helping Customer Support teams adapt to the changing trends of customer behaviour —we’ve even included some top tips from our friends at Intercom too. You can also explore our Customer Support Wrkflows and sift through our detailed blog posts to visualize how you can use automation to help your team today.


No Customer Left Behind

This white paper takes an in-depth look at the changing trends in customer behaviour and how they directly impact customer support teams globally with input from conversational support pioneer Intercom.

Get a copy of No Customer Left Behind delivered straight to your inbox today.

Get the White Paper
  Edit cell value in Google Sheets
Edit the value of a cell in a Google Sheets spreadsheet. Inputs: Spreadsheet link, value, column, and row Outputs: None Outcomes: Success
$0.005 / result
  Retrieve data from a website (Human)
Retrieve content from any public website using our human workforce. Inputs: Website link and instructions Outputs: Configured in the "Fields to capture" section Outcomes: Success or no result
$0.25 / result
  Retrieve domain traffic details
Retrieve domain traffic data for a domain. Traffic data includes metrics on the number of visitors, clicks, duration of visits, etc. Inputs: Domain, Country Outputs: Target, rank, desktop visits, mobile visits, etc. Outcomes: Success or no result
$0.3 / result
  Retrieve data from a row in Excel
Retrieve data from a specific row in an Excel Spreadsheet. Data should be organized as a table with column headers in the first row. Every row other than the headers represents a set of data to be captured. Inputs: Excel file and row number Outputs: Configured in the "Fields to capture" section Outcomes: Success
$0.005 / result
  Capture a screenshot of a website
Take a screenshot of a specific element or entire webpage on a website. Please refer to the documentation for configuration details. Inputs: Browser session ID and screenshot type Outputs: Screenshot Outcomes: Success or no result
$0.05 / result
  Add a new field to a JSON
Add a new field to a JSON. Inputs: Original JSON, new field name, and new field value Outputs: Updated JSON Outcomes: Success
$0 / result

Check Out How Teams like Yours Are
Using Wrk for Customer Support Automation

Wrk’s Delivery Platform automates simple to complex customer service processes effortlessly—giving you more time to deliver the perfect client experience for your customers.

Get Direct Contact Information for Leads with Automated Lead Enrichment

Emails, phone numbers, firmographic and demographic data for each contact.
Google Gmail

Get Firmographic Information for any Company with Automated Company Enrichment

Get firmographic data like number of clients, employee count, and annual revenues for any company.
Google Gmail

Discover Untapped Sales Opportunities with Real-Time Press Release Monitoring

Get a list of prospective buyers sourced from press releases.
Google Drive
Google Sheets
"At Intercom, we deeply embrace automation and bots to help businesses enhance their support experience and build conversational relationships with customers."